About Cambridge
Cambridge Insurance Agency is a local independent agency specializing in all fields of the personal and commercial insurance markets. We listen, provide coverage counseling, and customize a package to fit your specific needs. We understand that every exposure is different and strive to find a solution that fits your budget and protects your assets.Cambridge will guide you through the entire purchasing process. We will answer all your questions and ensure that you have the peace of mind that you deserve.
Cambridge Insurance Agency’s headquarters is located in the Dallas-Fort Worth area city of Dallas, Texas.
Cambridge Insurance Agency’s team is committed to making your experience with us the very best. We know you need expert advice from someone who knows the industry and the options available. We keep our staff educated and informed with the most current changes in the industry so we are prepared to give you the service you deserve.
Have a question? Talk to our experts.
Jessica Garcia
Chief Operations Officer
As Chief Operations Officer at Cambridge Insurance Agency, Jessica Garcia plays a central role in leading the agency’s day-to-day operations and long-term strategic vision. She oversees all aspects of client service, team management, and carrier relations—ensuring that every part of the business runs smoothly and with purpose.
With a strong foundation in insurance and a passion for building relationships, Jessica is committed to delivering exceptional service while fostering a collaborative, supportive environment for both clients and staff. Her leadership has helped guide Cambridge through periods of growth and transition, positioning the agency for continued success.
Jessica leads with integrity, transparency, and a dedication to continuous improvement—always focused on creating solutions that protect and empower the people and businesses Cambridge serves.
Norberto Diaz
Executive Vice President - Sales
Norberto joins Cambridge Insurance Agency with a strong foundation from his time at a major captive carrier, where he developed a passion for helping clients find the right protection for their needs. Now stepping into the broker side of the industry, he’s excited to offer a broader range of options and deliver customized insurance solutions with unmatched enthusiasm and care.
A proud SMU Mustang, Norberto brings not only professional experience but also an academic background rooted in excellence. With a natural talent for connecting with people and a deep commitment to service, he is a dynamic addition to our leadership team. His energy is contagious, and his drive to build strong client relationships and empower our producers reflects the heart of Cambridge’s mission.
When he’s not out making connections and championing the Cambridge brand, you’ll find Norberto enjoying quality time with his family—his greatest joy outside of work.
¿Habla español? ¡Sí, yo hablo español!
Trey Dees
Regional Vice President - Houston Area
Trey leads our Houston market expansion with fresh energy and a commitment to top-tier service. A Southwestern University graduate with a background in business and a strong work ethic, Trey brings both strategic vision and hands-on support to our clients and partners across the region. His role bridges sales, servicing, and relationship management—ensuring Cambridge’s values are well represented in South Texas.
Kristen Cotten
Director of Client Relations
Kristen serves as the Director of Client Relations at Cambridge Insurance, where she leads with a client-first mindset and a dedication to relationship-building. With over a decade of industry experience, she ensures clients receive exceptional service through every stage of their insurance journey. Kristen oversees retention, account servicing, and communication initiatives that uphold our standards and strengthen client loyalty.
Fahba Aquino
Client Relations
Fahba brings a calm, capable presence to our client service team. Known for her responsiveness and attention to detail, she supports key account servicing tasks, handles day-to-day policy updates, and ensures client requests are addressed promptly and professionally. Her positive attitude and strong work ethic make her an invaluable part of the Cambridge team.
Chris Koll
Customer Support Representative
Chris is an integral part of the client experience at Cambridge Insurance. With a strong commitment to service and a talent for fast, accurate follow-through, he supports both personal and commercial lines. Chris manages day-to-day servicing, document coordination, and policy application workflows with attention to detail and care that keeps things running smoothly.
Why Choose Cambridge?
#1
We are an independent agency - not a brokerage firm.
As an independent agent, we represent many different insurance carriers. This allows us to shop around competing carriers to find you the best deal. So, rather than spending hours gathering quotes from various companies, we do the work for you! This allows us to find the lowest rates and create the right mix of coverage to fit your individual needs.
#2
We treat your policy as if it were our own.
We are dedicated to providing unparalleled service to each client. We deliver hands-on guidance and industry expertise in order to create a custom solution that fits your budget and protects your assets.
#3
We offer solutions to protect all your assets.
Cambridge specializes in all fields of the personal and commercial insurance markets. Therefore, we can customize a solution that bundles all your insurance needs under one policy.
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